WE UNDERSTAND

At PackrPal, we understand that once you've made your purchase, you're eager to receive your new, custom 3D-printed storage solutions. We've streamlined our shipping process to ensure a swift and efficient delivery to your doorstep, using Australia Post, one of the country's most reliable delivery services.

SMALL ORDERS

For smaller orders, we prioritize a quick turnaround time. Once you complete your purchase, we diligently prepare your items for dispatch. Typically, orders are sent out within 2-5 business days from the date of purchase. This quick processing time ensures that your items are on their way to you without unnecessary delay, allowing you to start organizing and optimizing your space as soon as possible.

LARGE ORDERS

For larger orders, the preparation and dispatch might take a bit longer than our standard 2-5 business days. This is due to the additional time required to print, quality-check, and package the larger volume of items, ensuring that every piece meets our high standards before it leaves our facility. We are committed to keeping you informed throughout this process, providing updates on your order status and estimated dispatch time. Our team works efficiently to minimize delays, ensuring that even large orders are shipped as quickly as possible without compromising on quality.

SHIPPING PARTNER: AUSTRALIA POST

We've chosen Australia Post as our shipping partner due to their reliability and extensive network across Australia. Once your order is dispatched, you will receive a tracking number, allowing you to monitor your package's journey and estimated arrival time. Please note, while we do everything in our power to expedite the shipping process, actual delivery times may vary based on your location and Australia Post's operational conditions.

WHAT TO EXPECT:

• Order Confirmation: You will receive an order confirmation email immediately after your purchase, confirming the details of your order.
• Shipping Notification: Once your order is dispatched, we'll send you a notification email with a tracking number provided by Australia Post. This allows you to track your shipment and get a better idea of the delivery date.
• Delivery: Delivery times after dispatch can vary depending on your location. Australia Post's standard delivery schedules apply, and we recommend referring to their website for the most accurate estimates.

We appreciate your patience and understanding, especially for larger orders that may take a little longer to prepare. Our goal at PackrPal is to ensure that you receive your items in the best condition, as quickly as possible, so you can enjoy the benefits of our custom 3D-printed storage solutions. If you have any questions about your order or shipping times, please don't hesitate to get in touch with us.